Digital Skills Academy
Essential computer & IT training for absolute beginners through to job-ready juniors
A practical, friendly route into the tech workplace – delivered by Infinity DIS
1.Who are our courses for?
| Learner type | Typical goal | Recommended track |
|---|---|---|
| Complete beginner – “I only use my phone” | Operate a Windows laptop confidently, manage email & files | Digital Basics Pathway |
| Career-switcher / Returner | Land an entry-level IT-support or office-admin role | Office & IT Assistant Certificate |
| Small-business owner / Solo trader | Run day-to-day tasks faster: invoices, social posts, documents | Digital Productivity Toolkit |
| Junior employee | Strengthen Excel, cyber-safety & collaboration skills | Workplace Essentials Workshop |
All programmes assume zero coding knowledge and build step by step.
2.Why train with Infinity DIS?
| Advantage | What it means for you |
|---|---|
| Jobs-first curriculum | Content mapped to real UK job adverts and CompTIA/BCS skill standards. |
| Micro-learning + live labs | 20-minute video lessons plus tutor-led Zoom sessions – learn flexibly, practise instantly. |
| AI-enhanced tuition | ChatGPT study bots, automatic quiz feedback and AI-generated example files accelerate learning. |
| Certified trainers | Tutors hold Microsoft MCE or CompTIA CTT+ and years of industry experience. |
| Lifetime alumni group | Private Slack channel: job leads, CV feedback, tech Q&A |
3.Course catalogue
3.1 Digital Basics Pathway (6 weeks)
From switching on to surfing safely
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Turning on, ports & peripherals
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Windows 11 navigation, settings, accessibility
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File Explorer, USB drives & cloud storage
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Web browsers, safe searching, bookmarks
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E-mail set-up (Gmail/Outlook), attachments & etiquette
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Online safety: passwords, 2FA, phishing, parental controls
Outcome: Send email confidently, store & find files, protect yourself online.
3.2 Office & IT Assistant Certificate (12 weeks)
Launch a support-desk or admin career
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All of Digital Basics
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Microsoft 365 & Google Workspace deep-dive
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Word templates, mail-merge, PDF production
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Excel formulas, pivot tables, charts
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Outlook calendars, Teams & Zoom administration
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Ticketing systems (Freshdesk), basic troubleshooting flow
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Introduction to networking, printers & remote desktop tools
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CV & interview prep, mock tech-support scenarios
Outcome: Ready for roles such as Junior IT Support, Service-Desk Analyst, Office Administrator.
3.3 Digital Productivity Toolkit (4 weeks)
Get more done with fewer clicks
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Keyboard shortcuts & multi-monitor hacks
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Canva vs PowerPoint – choosing the right design tool
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AI prompt craft – generate blog outlines, invoices, checklists
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Basic automation with Make.com & Zapier (no code)
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Social media scheduling & simple video editing
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Cloud backups & version control for documents
Outcome: Save hours weekly, create professional content without hiring extra staff.
3.4 Workplace Essentials Workshop (2 days, live)
Upskill your team fast
A condensed, instructor-led bootcamp covering Excel power tips, cyber-hygiene, collaborative docs and meeting etiquette. Delivered on-site (Kent/London) or online.
4.Learning journey
| Stage | What happens | Your commitment |
|---|---|---|
| 1. Enrol online | Secure payment, welcome e-mail, student portal access | 5 mins |
| 2. Kick-off webinar | Meet tutor, setup checklist, Q&A | 1 hr |
| 3. Module lessons | Watch bite-size videos, complete quizzes | 2–4 hrs/week self-paced |
| 4. Live lab | Weekly Zoom workshop, screen-share practice | 90 mins |
| 5. Assessment | Practical project + multiple-choice test | Submit by week-end |
| 6. Certificate & next-steps | Digital badge, LinkedIn endorsement, CV clinic | Celebrate! |
5.Fees & formats
| Course | Self-paced (videos + community) | Blended (videos + labs) | Corporate / On-site |
|---|---|---|---|
| Digital Basics | £129 | £259 | £995 per 10 staff |
| Office & IT Assistant Cert. | £399 | £695 | £2,750 per 10 staff |
| Productivity Toolkit | £149 | £295 | £1,150 per 10 staff |
| Essentials Workshop | n/a | £225 pp (min 6) | £1,800 per group |
Instalment plans available. Repeat-live-lab access for 12 months.
6.FAQ
Do I need my own computer?
Yes, a Windows 10/11 laptop or PC with internet. We provide free Office-365 trials.
Are classes recorded?
Live labs are recorded and shared privately for revision.
Is there an exam?
Pathways include a practical project + quiz; fail? re-sit free within 30 days.
Will the certificate be recognised by employers?
Our badge links to public criteria aligned with the UK’s Essential Digital Skills Framework and CompTIA ITF+ objectives.